Jan 21, 2022


Does Instagram show you a couldn’t load error sometimes? Then you are at the right place! In this article let’s discuss what could be the possible reason why Instagram shows you a “couldn’t refresh” error and ways to fix it.


  1. What is Instagram?
  2. Why the Instagram “Couldn’t refresh” error occurs
  3. How to fix the error and refresh your Instagram feed
  4. Conclusion 

What is Instagram?

Instagram is one of the most popular social media networking sites after Facebook. It lets you share your photos, videos and helps you connect to the world. Instagram is a photo and video sharing application. 

Instagram is also a great platform for discovering new music. You can share a song on instagram IGTV, stories or reels. You can use any song of your choice on a reel but it’s always better to give credits to the musician or singer. To do it, only mention them under your post in the caption and tell your followers to whom the music belongs. 

Over the past few years, Instagram has seen exponential growth from one million users in December 2010 to over one billion in 2020. One of the reasons why Instagram is used widely is because it is super easy and handy to use. 

You can also get on Instagram from your computer and use a web browser to edit your profile, view your feed, like and comment on posts, and send and receive direct messages.

On Instagram, Users also have the option of making their profile private so that only their followers can view their posts. 

Why the Instagram “Couldn’t refresh” error occurs

There could be many reasons why Instagram shows you this error, few of the reasons are listed below:

  1. Your Instagram cache is full

Clearing cache on instagram is always recommended and you should do it often. Every device has a space for temporarily storing some data. That’s called a “cache”. 

The cache can sometimes make your device slower, so you may want to clear it. Clearing the cache of an app only takes away some of the old pictures it had stored to make viewing faster and easier.

  1. Your Instagram app is not updated

Another reason could be that you are not using the latest version of the app. If your Instagram isn't set to “update automatically,” there's a chance you're still using the old version of Instagram. So, you will have to update your app to the latest version. 

Check Google Play Store or Apple App Store to see if there are any available updates for you to install. After the update has been installed, restart your Instagram and try loading the home page again. 

  1. Instagram server down

A server can go down for many reasons. One of the more high-profile downtime causes, cyberattacks usually make big headlines when they occur. Another reason could be a natural disaster, natural disasters still pose significant dangers to networks. 

Modern data centres have extensive safeguards in place to protect their operations from the effects of hurricanes, flooding, and earthquakes. Smaller weather events like lightning strikes and excessive heat have actually proven to be more serious causes of downtime than scarier-sounding events like hurricanes. 

Other reasons for the server being down could be a human error, equipment failure, software failure etc. 

  1. Your date and time are wrong

Instagram might also display the ‘Couldn’t refresh feed’ error if your device’s date and time settings are not set automatically. 

An incorrect date and time can cause a lot of issues on Instagram. It’s important that you have the right date and time on your device to prevent such errors. 

  1. Slow internet connection

Another common reason why your instagram feed isn’t refreshing is because your internet connection might be low. No matter how fast your Internet connection is, there are times when things will slow down to a crawl. 

Try connecting your phone to a faster internet connection such as wifi router to speed up your phone’s connection. 

Spyware and viruses can definitely cause problems, but your Internet connection speed can also be affected by add-on programs, the amount of memory the computer has, hard disk space and condition, and the programs that are running.

Two of the most frequent causes of poor Internet performance are spyware and viruses. 

How to fix the error and refresh your Instagram feed

Clear your Instagram cache

To do this follow the simple steps shown below;

Step 1- Tap the “Settings” option on your Instagram’s profile

Step 2- Tap “Security”

Step 3- Tap “Clear Search History” (on iPhone)

Step 4- Tap “Clear All”.

That’s all! 

Use the latest version of the app

Go to the Play Store (Android phone) or the App Store (iPhones) and search for Instagram. If your instagram isn’t updated make sure you update it to the latest version to avoid “could not refresh error”. You can also try re-installing the app on your phone. 

It's important to keep your Instagram app version up to date if you want access to all the latest features and to keep it performing at its best. 

The new Instagram update refers to the translation of the text in the Instagram stories. Now, every time you watch a story with an overlayed text in a language that is different from the one that is set in your app, Instagram will send you a “See translation” notification. 

  1. Avoid changing your date and time

If your date and time are not up to date, your Instagram feed may not be able to refresh, and stories may not be able to load. you need to ensure that your date and time is set to automatic. 

By setting your date and time to automatic your information will always be up to date. 

  1. Log out and log in again

Logging out and logging in your instagram account will reload and refresh your feed. Don’t forget your passwords! 😉

  1. Restart your device

In case you’re still facing the “couldn’t refresh feed” error, try restarting your phone. Restarting your phone helps retain memory, prevents crashes and makes the device run more smoothly. 

Restarting the phone clears open apps and memory leaks, and gets rid of anything that might be draining your battery. Restarting your phone will eliminate most of these issues and will get your phone and apps working better. 

  1. If none of the above tip’s work, contact instagram support

If your instagram is still showing you the same error, you can contact the instagram support. 

All you need to do is open the “settings”, next tap on help, then click on “report a problem”. 

Instagram has recently introduced a new feature that allows users to shake their phones to report a problem with the app, which is being called the “rage shake” feature. 

Wrapping up! 

Instagram showing you a “couldn’t refresh feed” is common for most of its users. Try using the solutions mentioned above and I bet you the problem will be resolved! 

Happy Instagramming! 🥂

Get great content updates
to your inbox.

Subscribe Now !

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Recent Articles